Since the very nature of IT is to be on top of the latest technology in the business, knowing what’s happening in the world of video conferencing is key. Not only do major corporations use video to conduct meetings and other communications, but it’s also become so scalable that other industries use it in their daily processes and smaller businesses have become accustomed to having the technology at their fingertips. Here are a few of the recent advancements of telecommunications, and what they mean for the IT community.
1. Interoperability Continues to Be Key
One of the most important aspects of video conferencing is the bridging of different systems. Tech Target credits some of the success providers have seen to interconnectivity, and the ability to bring together disparate systems that companies may have already invested in. This same principle goes for IT departments, especially since many are within a larger organization that may have already chosen a video conferencing provider, either on-site or in the cloud. The most effective type of provider for IT is one that offers interoperability. For example, if you’re an independent IT firm and you need to touch base with a client using a different system, finding a cloud-based provider that offers interoperability as a major feature is essential. This feature has been one of the most important developments when it comes to telecommunication in the last few years.
2. Mobile Or Bust
As the world continues to move toward technologically, the importance of portable mobile devices has only increased. One of the most important parts of being able to connect with colleagues in the IT industry, whether your supervisor or fellow team members, is being able to do so outside of a traditional conference room setting. Products like BlueJeans video conferencing systems for IT have focused on this aspect of video meetings from the beginning.
While mobile interface isn’t a brand new advancement in the way that video meeting systems work, what is a current topic is how much more prominent the method has become. Many times, you may not even be dealing with IT professionals across great distances, so much as needing to meet with someone on the road or even traveling between different physical sites. Whether you’re in IT as a contractor or you’re employed within a larger organization as staff, the reality of IT today is that no technician simply sits in an office anymore, troubleshooting user issues all day. You need to be mobile and available, and it’s even more effective when you’re doing so via video.
3. How Tradition and Innovation Connect
While the current trends in how technology is delivered change and the things it can achieve evolves, there are also some business mainstays that never get old. According to 99U, using some of the most successful brands as models, one of the most important ways to run a meeting is to have a stated purpose or agenda. Therefore, when it comes to delivering results, whether on a long-term project or simply trouble shooting an issue, being able to combine the conferencing platform to do such things as share content or screens with tried and true principles of business meetings creates an unstoppable force. As long as you apply common wisdom and best practices to how you hold meetings on screen, there are ample features that can take your interactions to the next level.
For IT professionals, one of the most common needs is to share a screen to demonstrate processes step by step. This is where the innovation of today’s video communication technology connects, since it’s become easier than ever to show everyone in a meeting, across different locations, how to complete a process. Whether you’re training staff on new software, or simply reviewing something on screen, using technology makes the entire process more efficient and easily accessible.
4. Portability Means Productivity
Portability isn’t only about mobile interface, but also exploring how you can truly utilize all the potential of portable technology. While the ability to video conference while on the go is convenient, it can also totally transform your entire workflow. For example, this is especially useful if you’re in an IT company that goes from site to site. Given how common it is today for smaller companies to use IT services from an independent contractor, you may find that the need for portable communication that goes beyond a simple phone call is not only desirable, but necessary. Not only that, but it also connects colleagues in real time, making it far easier to seek advice from someone else on your team and show them the actual issue at hand on video. Overall, this greatly improves productivity, and allows everyone to work smarter and faster.
In the past, online meetings were a luxury that few could afford. Today, however, it’s becoming a staple of business, and especially of the IT world. Screen and content sharing is a big plus when it comes to the different features that video meetings offer.